Refund policy

ALL SALES ARE FINAL. 

However, in the event of the following, we will provide a reshipment or refund.

• The order is canceled by us
• One or more of your items sold out since your order was placed
• The item(s) proved to be received damaged, defective, or incorrect, and we were contacted within 14 calendar days from the date of delivery. Please email shop@southernblackgirls.org with your order number, a description of your issue, and a picture of the item you received.
  

If you used a gift card to purchase your item(s), your funds will be issued back to your gift card immediately.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.